Why SERVPRO Stands Out as the Premier Choice for Emergency Restoration Services

8/5/2024 (Permalink)

Good enough isn't always good enough in many cases. Which is why, when something as serious as fire or flood damage occurs in your office building, good enough won't do. You need SERVPRO®. Though there are other locally owned restoration companies in Elmhurst, IL area none can boast the level of expertise and professionalism that a SERVPRO of Elmhurst does. What Sets SERVPRO of Elmhurst apart? Disaster recovery business to claim our superiority and that we are the first call when you need quick cleanup at your workplace. But, here are a few great points about why SERVPRO should be your first call when you have an emergency!!! They are a local business. Your resources and their resources are both vast. The technicians are also well trained and experienced. Who are using the latest tools and technologies. The advantage of Local Proximity SERVPRO is a national brand but you can always feel the local presence. All SERVPRO franchises are open around the clock to help you with any type of emergency, both large and small. The franchise in your area knows the demands of you and so is actually fast over to give reaction. Additionally, the benefit of having a corporate headquarters behind them offering additional resources and personnel as needed. Ordinary cleaning companies do not have the skill and quality of equipment to satisfy your needs. You deserve quality and that's exactly what this team will provide. The technicians of SERVPRO are certified and well able to take on any job, no matter how big or difficult. In the end, we will certainly turn your workplace around to ensure it is back to business as usual. Now that you're aware of the SERVPRO franchise in your area, it would be good practice to make note of their contact details. Should disaster strike, you'll know exactly where to turn. 

SERVPRO compares to none.

8/11/2023 (Permalink)

“To develop a team of quality people who focus on excellent service, fairness, and mutual respect.” This is our mission statement. We get to help people through a tough time. For more than half a century, the compass guiding us has remained the same — serving others professionally. Our mission, vision, and purpose steer our actions and decisions as we continually evolve and grow.

SERVPRO of Elmhurst specializes in storm and surge harm reclamation. Our groups are profoundly prepared, and we utilize specialized gear to reestablish your property to its pre-storm condition.

Speedier Reaction

Since we are locally possessed and worked, we are ready to reply faster with the correct assets, which is amazingly imperative. A quick reaction reduces the harm, limits advance harm, and decreases the reclamation fetched.

Assets to Handle Surges and Storms

When storms hit Elmhurst, IL arrive zone, ready to scale our assets to handle a huge storm or flooding fiasco. Able to get to gear and staff from a organize of 1,650 Establishments over the nation and tip top Catastrophe Recuperation Groups that are deliberately found all through the Joined together States.

Have Storm or Surge Harm? Call Us Now (630) 758-1701

September is National Preparedness Month

9/1/2022 (Permalink)

September is National Preparedness Month (NPM). NPM is FEMA's national annual preparedness outreach. It is managed and sponsored by FEMA's Ready Campaign. The Ready Campaign, in conjunction with the Ad Council, aims to educate and empower Americans during NPM and through the year to prepare for and respond to all types of emergencies, including natural disasters and potential terrorist attacks. National Preparedness Month culminates on September 30th with National Preparedness Day, the National Day of Action. The theme for 2022 is: A Lasting Legacy. The life you've built is worth protecting. Prepare for disasters to create a lasting legacy for you and your family. SERVPRO® is proud to spotlight National Preparedness Month this year. By doing so, we want to make sure you are prepared in case of a disaster? whether natural or man-made. If you haven't taken the time to think about how different disasters could affect you, then we challenge you to take the necessary steps to become informed and develop an emergency plan for before, during, and after an event for yourself and your family. IN THIS ISSUE of the Restoration Newsline:

• Why is NPM observed in September?

• What 2 states experience the most tornadoes?

• Preparedness steps that could save your life

• What to include in an emergency supply kit We must work together to ensure that our families, businesses, places of worship, and neighborhoods are ready for the unthinkable.

Begin preparing vital information now so you can address the unique needs of your business during an emergency situation. Contact your local SERVPRO® team of professionals to find out more preparedness planning tips and how you can minimize business interruption with SERVPRO's Emergency READY Profile®.

How SERVPRO work directly with your insurance

8/31/2022 (Permalink)

When a disaster strikes your property, it is important to know who to call! SERVPRO of La Grange Park / North Riverside, Arlington Heights/Prospect Height, and Elmhurst is highly trained and experienced in disaster restoration and cleanup. Our team is the trusted leader in the restoration and cleaning industry, and we offer a wide variety of services for your residential and commercial properties. Water damage, fire damage, and mold damage don't stand a chance against our team! Locally owned and operated, we are dedicated to being "Faster to any size disaster!" Available 24 hours a day, days a week for your emergency.

When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thoughts are “what am I going to do?” and  “How am I going to pay for this?”. These are two very common questions homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.

Here at SERVPRO of La Grange Park / North Riverside, Arlington Heights/Prospect Height, and Elmhurst set ourselves apart from other restoration companies with our seamless design to work directly with most insurance companies while keeping property owners in the loop. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs documented correctly. One major advantage we use is our advanced technology that allows us to perform very accurate estimates with detailed reports on replacements. Many of our team members have worked directly with insurance agents and adjusters.

As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.

If you have any questions or are in need of emergency services, don't hesitate and give our SERVPRO of La Grange Park / North Riverside, Arlington Heights/Prospect Height, and Elmhurst team a call!  

SERVPRO’s Higher Standard of Cleaning

4/5/2022 (Permalink)

SERVPRO has been helping our community for over 50 years so it should be of no surprise that when the COVID-19 pandemic began SERVPRO was quick to react to the virus. We enacted safety guidelines to prevent the spread of the virus between customers and businesses. SERVPRO has been committed to providing a safe and clean location for customers and businesses to frequent often. This has been possible through our higher stander of cleaning operations.

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern?

A business can look spot on clean but what about the invisible germs and pathogens that our naked eye can’t see? These hesitant consumers are talking about coronavirus, and patrons and employeeswant to feel safe and secure. The COVID-19 pandemic has changed what it means to be clean. Fortunately, SERVPRO has adapted and changed the way we clean. SERVPRO to tell everyone about a new program we are rolling out to take ourCOVID-related cleaningwork to a whole new level, or a “higher standard of clean” says our SVP & Chief Marketing Officer Mike Stahl.

Certified: SERVPRO cleaned program is a cleaning and disinfecting program. This program ensures that businesses and their patrons have been treated by SERVPRO’s best-in-class cleaning and disinfecting services. Businesses and buildings will be provided SERVPRO Certifies Cleaned decals for their windows and doors, signage for tabletops, and digital assets they can share online. This gives consumers and employees peace of mind knowing that a business or building has been treated by the #1 cleaning and restoration brand.

Will Insurance Pay For Mold Remediation

1/29/2022 (Permalink)

If you notice mold growth, it's best to eliminate it quickly. SERVPRO has the equipment and knowledge to assist in the cleanup process.

If you notice mold growth, it's best to eliminate it quickly. SERVPRO has the equipment and knowledge to assist in the cleanup process. Restoration costs can add up quickly, though, and you're probably wondering whether your homeowner's insurance can help pay the bill. Sometimes it does, and sometimes it won't. You'll want to review your policy and speak with your insurance adjuster. Here are three things to know before having that conversation.

1. Was It Accidental?

Is mold coverage not in your policy? Owners usually have to add it separately. That doesn't mean that you can't get aid. Did your roof cave in from snow or ice? Did a pipe suddenly freeze and burst? Insurance companies may payout if the spores spread as a result of something out of the homeowner's control. If the initiating incident is included then the subsequent events get bundled with it.

2. Was the Issue Remedied Quickly?

Before a check is cut, the company could ask for evidence proving your home was under proper care. Take the broken pipe for example. Can you prove that you called for help as soon as possible? Did you let it sit and fester for a while? If the latter is the case, you may have encouraged the fungus growth, giving grounds for denial. It's best to care for water damage as quickly as possible. Prove your efforts by saving receipts. Show efforts to have repairs made and dry up the premises.

3. Is a Different Policy Available?

Speak openly about concerns. As you meet about policy updates including mold insurance limits. For instance, some companies only pay up to a certain amount, capping the remediation and leaving the rest of the cost to the residents. Consider supplementing coverage. While you may have to pay a bit more each year, that annual amount could offset large numbers.

Eliminate mold growth as soon as possible. When you notice an issue, call SERVPRO and we will contact your insurance company if needed.

We Are Here to Help!!

1/22/2022 (Permalink)

We answer the phone ready to help!

SERVPRO of Elmhurst is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Elmhurst has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Call us today: (630) 758-1701

Why SERVPRO is a Top Choice for Post-Disaster Cleanup and Restoration

11/1/2021 (Permalink)

Why SERVPRO is Top Choice

#1 Excellent Disaster Preparedness Resources

SERVPRO's network is one of the reasons for its success in crisis response. Because of the state-wide franchise network, there are enough resources to take on any job in any location. The experts of SERVPRO are prepared to repair commercial or residential damage.

Regardless of the size of the incident, all SERVPRO teams have access to additional resources for a quick and reliable response. 

#2 Highly Skilled Groups

Each SERVPRO crew is made up of experts that have vast experience in catastrophe recovery. 

SERVPRO is at the forefront of catastrophe recovery on a regular basis, allowing it to develop its processes and respond quickly. These teams are in charge of all areas of catastrophe recovery, including:

2017 Hurricane Harvey

2014 Polar Vortex

2010 Nashville Floods

2005 Hurricane Katrina

#3 Quick Responses for Lowering Total Costs

Storms cause damage on a property, enabling plenty of water to enter regions that should be dry. To save the building's structural integrity, the water must be removed quickly. 

SERVPRO conducts a thorough cleaning process to prioritize areas that will be costly to replace or restore if not addressed right away. The response team knows which surfaces should be saved and which may be replaced at a reasonable price. As a result, the restoration time is reduced and the outcomes are more consistent.

#4 Experience with Insurance Companies

After a disaster, dealing with an insurance company is a necessary part of the process. That's why SERVPRO has established a network of contacts in the industry to ensure a seamless and effective relationship. SERVPRO works nicely with any insurance provider and has a good reputation for quality work on-site.

You deserve a clean bathroom!

10/1/2021 (Permalink)

We are here to help!

Your commercial location in Elmhurst, IL. deserves a clean, comfortable business bathroom. If you suspect mildew in your commercial bathroom, here at SERVPRO of Elmhurst, we can give you a mildew-clean room and provide the preventative services you need. Find out today how to identify and remove mildew.

Identifying Bathroom Mildew

Bathroom mold and mildew can typically be seen. However, here are some other signs to determine whether your bathroom needs professional cleaning:

• Musty odor
• Mold in the corners
• Mildew along grout or caulk
• Standing water on the floor or another surface
  
  

These signs typically point to mold or mildew growth. Whether it’s already happened or not, it’s important to thoroughly clean the area. Mildew can quickly damage water barriers throughout your commercial bathroom, including mold and grout.

Replacing Grout and Caulk

While mold cleaning solutions and mildewcide are effective mold and mildew clean techniques, sometimes the problem is deeper than a surface solution can handle. In that case, it may be time to completely remove and replace your grout or caulk.

Grout in between bathroom tiles and caulk along the edges of fixtures are common areas for mildew to grow in a commercial bathroom. Because of the porous nature of grout, it’s essential to completely remove it and replace it to ensure a thorough cleaning.

However, improper removal and installation of these materials can compromise the waterproof barrier and allow water to collect behind sinks, under toilets and in corners of your commercial bathroom. Choose a professional remediation service to maintain the high cleanliness of your business bathroom.

Completing Commercial Cleaning

Clean your commercial bathroom and keep it dry to prevent further mold growth. Work with a company that is Here to Help and is capable of inspecting and removing mildew from your property. When you choose a mildew clean and prevention service, you’ll keep your location protected and comfortable for your customers and coworkers

SERVPROV of Elmhurst understands agents and adjusters

9/25/2021 (Permalink)

SERVPROV of Elmhurst understands your situation. You have the responsibility as an agent or adjuster to keep claims costs low while still providing the best service to your customers.

Our Claims Information Center provides you quick and accurate information required to make informed decisions, such as:

A Complete Electronic Job File.

• First Notice of Loss.
• Detailed Estimate.
• Digital Loss Photos.
• Scanned Forms and Paperwork.
• All delivered by email or hard copy.

Online Access to All Files.

• New Assignments.
• Pending Jobs.
• Completed Jobs.

Informative Reports to Improve Results

• Job Cost Data.

Performance Comparison to Industry Standard.

When you call SERVPRO of Elmhurst, we'll send only qualified vendors to your customer's location. As a result of our dedication, we provide:

• A Customer Care Center to ensure that the claim is handled quickly.
• Best practices and employment process programs.
• Qualification criteria for National Accounts and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Call SERVPRO of Elmhurst today! (630) 758-1701

Spring Cleaning!

4/2/2021 (Permalink)

Call us today 630-758-1701

Spring cleaning time is here again, and a great opportunity to clean and organize your living spaces.

Here are some great tips to freshen up your home and make is sparkle:

Wipe off a dirty faucet.

To get rid of lime buildup, make a paste of 1 teaspoon vinegar and 2 tablespoons salt. Apply to sink fixtures and rub with a cloth.

Tidy up a toilet.

Pour a cup or more of diluted white distilled vinegar into the bowl. Let sit several hours or overnight. Scrub well with a toilet brush and flush.

Eliminate odors.

Swab plastic containers with a cloth dampened with vinegar.

Freshen up the fridge.

Clean the shelves and walls with a solution of half water and half vinegar.

Battle litter-box odor.

Cat litter can leave behind an unwelcome smell. Eliminate it by pouring a half-inch of white distilled vinegar into the empty litter box. Let stand for 20 minutes, then rinse with cold water.

Steam away a microwave mess.

Fill a small bowl with equal parts hot water and vinegar, and place it in the microwave on high for 5 minutes. As the steam fills the microwave, it loosens the mess, making clean up a breeze.

Remove wax.

If you get melted candle wax on your wood furniture or floors, gently wipe it away with a cloth soaked in a solution of equal parts white vinegar and water.

Erase crayon.

If your kids get crayon marks on the walls or floor, dip a toothbrush in white vinegar and gently scrub. The vinegar breaks down the wax, making for an inexpensive, nontoxic way to clean up after children.

Restore showerhead pressure.

If your shower-head gets clogged with mineral deposits, soak it for 15 minutes in a mixture of ½ cup vinegar and 1 quart water.

Another great do it at home cleaning solution is baking soda.  Baking soda is great to freshen up stale and stinky smells in the home.  

Here are some tips from Better Homes and Gardens for uses of baking soda around the house:

Stale-smelling sponges

Soak these kitchen staples in baking soda and water to freshen them up so you can use them a little longer.

Musty upholstery and carpets

Deodorize the soft, cushy places around your house by sprinkling surfaces with baking soda, letting it sit for 15 minutes, and then vacuuming it up.

Grimy toys

Naturally fight the effects of your little one's grubby hands by wiping them with a sponge dipped in a baking soda and water solution.

A mildew-y bathroom

Scrub your tub, tile, sink and shower curtain with a damp sponge and baking soda. Rinse to reveal gleaming surfaces.

A messy grill

Combat a summer's worth of cookout grime by sprinkling some baking soda on your grill-cleaning brush before you scrub away.

Finally, one of my favorite non chemical cleaning items is to use lemon.  Lemons are a natural, mild disinfectant, and a quick trip to the store and you have a powerful cleaning weapon with no worries about chemicals.

According to thekitchn.com, lemons are "nature's little hand scrubbers".  Here are some of their useful tips on how to use lemon in your spring cleaning:

Clean Wood Cutting Boards

Apply salt: Sprinkle the cutting board with coarse salt.

Scour the surface: Using a lemon half with the cut side down, scour the surface, squeezing slightly to release the lemon juice as you go.

Let sit, then scrape off: Let sit for 5 minutes, and then scrape the gray, dirty liquid into a small bowl using a bench scraper, and discard.

Rinse: Give the surface a final rinse with a clean wet sponge.

What to expect with the unexpected

4/2/2021 (Permalink)

Call us today 630-758-1701

SERVPRO of LaGrange Park/North Riverside is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of LaGrange Park/North Riverside has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Continuing Education Classes

1/29/2021 (Permalink)

Upcoming Class!

Every year, SERVPRO of Elmhurst provides continuing education in the areas of water, fire and mold mitigation.  Education increases the opportunity for the community of professionals responsible for helping you when disaster strikes: The more you informed the community of first responders, the better able to help limit damage, save important personal belongings and control costs during a time of crisis.   

At SERVPRO of Elmhurst, we work with adjusters, insurance agents, real estate agents, brokers, home inspectors, and office professionals by providing state-sanctioned Ethics Classes. Raising the bar when it comes to how people are treated especially in the time of need to protect their homes and personal belongings is essential to the insurance claim process.

Our goal is to make it like it never happened.  As a recent client said, "the whole clean up and insurance process was as painless as it could have been."

Check in with us on our upcoming classes. We are now offering virtual CE classes! 

Toys for Tots

1/22/2021 (Permalink)

Worldwide Donation

Toys for Tots is such a huge donation event that happens every year around Christmas time. The mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas. The primary goal is to help bring the joy of Christmas and send a message of hope to America's less fortunate children. 

In order to better execute the program, in 1991 the Marine Toys for Tots Foundation was created at the behest of the Marine Corps. It is an IRS recognized 501(c)(3) not-for-profit public charity group. It is governed by a board of directors, all of whom are veteran Marines and successful business leaders from throughout the nation. The foundation's professional staff is headquartered in the Cooper Center, which is located just outside of the Main Gate of Marine Corps Bass about 35 miles south of Washington D.C.. 

The Marine Toys for Tots Program collected and distributed 19 million toys to 7.3 million less fortunate children in the past year allowing them to experience the joy of Christmas and receive a message of hope that otherwise would not have been there. This community action program took place in over 800 communities covering all 50 states, the District of Columbia, Puerto Rico, and the Virgin Islands. 

We here at SERVPRO of Elmhurst, Arlington Heights/Prospect Heights, and Lagrange Park/N. Riverside, took part in helping donate over 30 toys to 15 different drop off locations this year. We want to help do our part in the community by giving children in need the feeling of joy on Christmas when it comes to unwrapping presents and seeing an awesome toy. This was such a humbling experience for our team, and cannot wait to take part again next year! 

Thermal Imaging

11/2/2020 (Permalink)

Finding the invisible

SERVPRO has many tools they offer for their customers. I recently came across a new tool that was used to detect water, and it was our thermal imaging camera our crew has. The thermal temperature screening provides a range of solutions. 

Thermal cameras are important because they identify elevated body temperatures. In our case, it can show to us the level and amount of water that is in floors or walls that may not be noticeable because it is underneath. They are designed to detect and measure the invisible infrared radiation emanating from objects, frequently referred to as a "heat signature". The hotter an object is, the more radiation it releases. The thermal camera sensor array will detect infrared frequencies, converting the data to electronic signals, which can then be viewed as colored images that vary with the level of heat being emitted. 

Unknown water in a home can cause major damage that can cost you a lot down the road. With that being said, having our team come in with our thermal imaging will allow our team to get to the problem faster because we are able to see something that you may not. This is why here at SERVPRO, we always go by our saying of being "faster to any size disaster" .

Here to help!

10/1/2020 (Permalink)

For commercial properties, there are few events that are more of a setback than fire damage, except for maybe the water damage introduced from extinguishing the fire. The fire season is getting longer and hotter in Stone Park, IL. A fire and water restoration service can get your business back on its feet after a fire of any size; acting quickly is the key.

What To Expect From a Restoration Service

To help you navigate fire damage (and ensuing water damage) with the least heartache, a fire and water restoration business provides the following:

1. A prompt response: When you first call, professionals will ask questions to accurately pinpoint which of their specialists to send out.
2. Damage assessment: You will be visited by experts in fire and water damage assessment. They will look behind the scenes of your commercial property, from electrical and structural elements (roof, floor, walls and beams) to pipes and beyond. They will also assess visible damage to components such as fabric, paint, computers, paper goods, hardware, electronics and furniture.
3. Structural triage: The first priority is to stop further damage. This means temporarily, but immediately, using wood or tarps to patch holes in roofs, walls, windows, pipes, and doors so that your belongings aren’t further ruined by leaks, weather or thieves. The restoration experts have the know-how and the equipment.
4. Restoration: Professionals work fast and have the resources. You want assurance that all problems are fixed by professionals who know what they’re looking for. The goal is to get back to pre-fire normalcy, “Like it never even happened.” Fire is dramatic, but both fire and water damage are often cosmetic. Items that don’t have to be discarded can often be cleaned with the right equipment and techniques.
5. A final walk-through: Experts will guide you through an evaluation of your facility to lessen the chance of being in the path of a future fire.

A quick response after fire damage is key to getting your business up and running again. Further compromise to your assets can be mitigated by hiring the right people, right away.

Dry Paint Faster

9/29/2020 (Permalink)

Have you ever been at a children's event and heard someone say "it's like watching paint dry"? Well, we are going to help you to understand how to make paint dry faster! Whether you are going to repaint the home to make it more beautiful than it already is or have an upcoming event or you are just ready for a change, here are some ways to make the job move along faster. Using thin coats, boosting the flow of air, dehumidifying the space, or using air movers can all help to dry the paint faster. 

1. Make sure you are using the correct paint for the job that you are doing. 

2. Apply a thin coat of paint

3 Use an air mover

4. Heat the space

5. Reduce the humidity

All of these are ways to make the drying of paint move along faster than just kicking back having a cold one, watching paint dry. It might not be as fun but we know that the faster you get the painting done the more time you have to spend with loved ones! 

Cleaning & Disinfecting for COVID-19

4/1/2020 (Permalink)

The product that is used for the cleaning and disinfecting. We want to help do our part by stopping the spread of the virus!

Hello,

We have been out servicing 911 call centers, trucks, distribution warehouses and distribution offices that are keeping our stores stocked with supplies and know that our Police and Fire Departments also need to be out to protect our communities but also need to stay free from a spread of the SARS-CoV-2” COVID-19 .   

We here at SERVPRO wanted to let you all know that we are currently are open to help combat the spread of the virus.  SERVPRO, with direction from the CDC have put together protocol to deal with “SARS-CoV-2” COVID-19 pro-actively (pre-positive test) and reactively (post-positive test).

These general guidelines are broad in scope and are not-specific protocols. Any protocols from federal, state, local agencies, or an industrial hygienist would supersede these guidelines. A CAT system has been designed for the different calls as it relates to “SARS-CoV-2” COVID-19.

CAT1: Proactive cleaning only CAT2: Person under investigation (PUI) or possible exposure CAT3: Confirmed, positive case

The protocol for CAT 1 is attached along with the SDS sheets, Chemical information, approval forms and rates for the services. We know that it is ever changing at a rapid rate and is very volatile. If you are in need of any services please reach out to us and we will do our best to help answer any questions or perform any work.

CAT 2 and CAT 3 – Protocol:

The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus (named “SARS-CoV-2”) that was first detected in Wuhan City, Hubei Province, China, and spread to dozens of countries throughout the world. This is an emerging, rapidly evolving situation and the CDC will provide updated information as it becomes available, in-addition to updated guidance.

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

Cleaning and Disinfection After Persons Suspected/Confirmed to Have COVID-19 Have Been in the Facility

Timing and location of cleaning and disinfection of surfaces

• At a school, daycare center, office, or other facility that does not house people overnight:
• It is recommended to close off areas used by the ill persons and wait as long as practical before beginning cleaning and disinfection to minimize potential for exposure to respiratory droplets. Open outside doors and windows to increase air circulation in the area. If possible, wait up to 24 hours before beginning cleaning and disinfection.
• Cleaning staff should clean and disinfect all areas (e.g., offices, bathrooms, and common areas) used by the ill persons, focusing especially on frequently touched surfaces.
• At a facility that does house people overnight:
• Follow Interim Guidance for US Institutions of Higher Education on working with state and local health officials to isolate ill persons and provide temporary housing as needed.
• It is recommended to close off areas used by the ill persons and wait as long as practical before beginning cleaning and disinfection to minimize potential for exposure to respiratory droplets. Open outside doors and windows to increase air circulation in the area. If possible, wait up to 24 hours before beginning cleaning and disinfection.
• In areas where ill persons are being housed in isolation, follow Interim Guidance for Environmental Cleaning and Disinfection for U.S. Households with Suspected or Confirmed Coronavirus Disease 2019. This includes focusing on cleaning and disinfecting common areas where staff/others providing services may come into contact with ill persons, but reducing cleaning and disinfection of bedrooms/bathrooms used by ill persons to as needed.
• In areas where ill persons have visited or used, continue routine cleaning and disinfection as in this guidance.

How to Clean and Disinfect

Surfaces

• If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.
• For disinfection, diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective.
• Diluted household bleach solutions can be used if appropriate for the surface. Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.
• Prepare a bleach solution by mixing:
• 5 tablespoons (1/3^rd cup) bleach per gallon of water or
• 4 teaspoons bleach per quart of water
• Products with EPA-approved emerging viral pathogens claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).
• For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning:
• If the items can be laundered, launder items in accordance with the manufacturer’s instructions using the warmest appropriate water setting for the items and then dry items completely.
• Otherwise, use products with the EPA-approved emerging viral pathogens claims (examples at this link) that are suitable for porous surfaces

Thank you for your time and stay safe.

We are still open!

4/1/2020 (Permalink)

Even during this pandemic, SERVPRO is open and here to help with any of your needs.

SERVPRO of Elmhurst provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Elmhurst. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call SERVPRO of Elmhurst 630-758-1701

Residential Services

Whether your Elmhurst home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Elmhurst commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. When the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

The Co$t of Continuing Education

1/29/2020 (Permalink)

So, if you think a no-cost class fits your pocketbook reach out to find out when our next class offering is. 708-240-4873.

When you are looking to further your education you have to take into account the cost of the education. Not only from the financial cost aspect but also time and life cost. We spend about:

1. 2,100 days of our life in a car just going to and from work,
2. 150 days: spent complaining,
3. 115 days: spent laughing,
4. 125 days: are used shaving,
5. 140 days: spent being on hold,
6. 1,950 days: we spend doing housework,
7. 6,255 days: we use by being online,
8. 27.4 days: spent cuddling and being romantic,
9. 4,015 days: spent sitting in front of the television,
10. 1,583.4 days: we spend eating,
11. 12,389.6 days: spent at work,
12. 136 days: women spend getting ready,
13. 1,460 days: are spent being on the phone at work,
14. 366 days: are spent being sick,
15. 180 days: how long we end up waiting in line,
16. 967.2 days: spent washing clothes,
17. 9,490 days: spent sleeping,
18. 160 days: spent smoking cigarettes on break,
19. 2,555 days: how long we lie awake at night,
20. 27.2 days: spent waiting for trains,
21. 46 days: men spend getting ready
22. 90.4 days: spent sunbathing.

Think about that for a moment because we are on the earth for about 10,658,000 days if we live to 80. It is so crazy! So, now you need to spend time furthering your education. "Is the squeeze worth the juice?" as I have heard it said before. We all want to take a class that is going to give us what we need, a class that is going to help us to produce, is fast and inexpensive.

Well, I have a great educational outlet for you. One where you will actually learn something takes 2 - 4 hours based on the class and you are fed a mid-morning snack and lunch. Sounds better than sitting in front of a computer after work!!?? So say hello to your new teacher. I am approved to teach 8 continuing education classes that as given to you at no-cost and will really open your eyes to what happens in the industry by hands-on learning and classroom time. So, if you think a no-cost class fits your pocketbook reach out to find out when our next class offering is. 708-240-4873.

The Power of a Good Claims Inventory System

1/22/2020 (Permalink)

The power of good claims inventory system

When a disaster strikes in Bensenville, IL, there are numerous aspects to the recovery process. The first part of the course is completing the restoration work in a safe and timely manner. At some point, though, the attention will turn to the insurance claim. Experienced insurance agents and adjusters know there is a right way and wrong way to complete the process. Good records must be kept throughout the cleanup. An itemized list of damaged contents should be put on worksheets where it is easy to read. There should be no missing information. All of this allows for a speedy claims process, allowing the insurance agent to better service his or her clients.

The SERVPRO Advantage

Even before a claim is started, a SERVPRO franchise has considered the relationship between a disaster mitigation team and the insurance industry. The goal is always to maximize the satisfaction of insurance companies and other parties. Guidelines exist to accomplish this, including:

• Background checks on all franchises and temporary workers
  
• Internal audits to monitor quality assurance
  Open lines of communication between a franchise and the insurance company
  
• A requirement for completed job files for proof of work
  
  

With these standards in mind, an insurance claim should be a smooth process that provides clarity and verification of work and losses. Additionally, IICRC standards are followed to ensure the quality of the restoration.

The Claims Process Benefit

An orderly claims process involves good record keeping from the moment workers step on the property. This includes an inspection and damage assessment that results in an estimate of loss. Soon an itemized list of losses and damages is provided on Excel worksheets, as well as photo documentation of pertinent images. All paperwork is scanned and copied and is available in an electronic file or through hard copy. All of this work is designed to make the insurance claim easier for the agent and the business owner.

How To Prepare Your Business for a Possible Fire

12/31/2019 (Permalink)

The best time to plan your evacuation route is now.

While you and your staff can prevent fires in the workplace, it can be helpful to prepare in case of one. By taking the right precautions against a potential business fire, you can keep the employees and yourself safe, as well as mitigate potential damage. Prepare your commercial location by taking the following actions.

Create a Fire Safety Plan

The most effective way to ensure the safety of the company is by creating a structured plan for everyone to follow. The plan is essential for fire preparation and should cover multiple areas.

• Fire prevention
  
• Equipment identification and use
  
• Evacuation
  
• Emergency response
  
  

Create guidelines that employees can read and follow clearly and easily. At the same time, they must be thorough and cover every situation, hazard and complication relevant to the fire. Also, hold training sessions with the staff so everyone has experience with the plan and knows what to do in case of emergency. It will reduce errors and prevent evacuation delays.

Clear All Obstructions

When planning an evacuation route for a business fire in Melrose Park, IL, you may notice that some of the most dangerous hazards are obstructions. The most common obstructions prevent your employees from using emergency exits or seeing extinguishers and other firefighting equipment in time. Encourage your staff to regularly observe these areas or objects and clear out anything blocking them. This can even extend outside of the building, such as cars blocking fire lanes.

Disable All Ignition Sources

Prevention is important as part of a fire preparation plan, so make sure the staff can spot and prevent fire ignition sources, including improperly stored chemicals, exposed electrical wiring and other flammable elements. Even if a fire already starts, it is important to account for these dangers, since their exposure to fire can lead to greater fire damage and increase the need for a commercial building restoration service.
Anticipating a business fire can save lives and reduce damage to your valued establishment. Create a plan for fire emergencies and have resources ready for your employees to use.

Attack Mold Problems With Help From a Hygienist

11/27/2019 (Permalink)

Turn testing and remediation over to mold damage professionals for reliable results.

Attack Mold Problems With Help From a Hygienist

When you discover a mold problem in your Northlake, IL, home, you need to know whether it's worth paying for professional testing and professional mold cleaning services. After all, you could get a DIY mold kit at your local home improvement store. However, there are a few drawbacks to this route:

• Mold kits are notoriously inaccurate, often providing false negatives or positives. This means some homeowners don't treat existing mold problems while others pay for expensive treatments without cause.
  
• Mold exists everywhere; it is part of nature. If you get a positive reading, it could be testing positive when you don't really have a problem.
  
• While a test may provide correct results, it doesn't indicate how widespread or invasive the problem is.
  
• The Environmental Protection Agency recommends professional testing for air quality, mold, and property analysis.
  
  
  

Although you could try a store-bought test, you'll get better results when you work with a qualified hygienist.

What Do Hygienists Do?

Environmental hygienists are responsible for safety in homes and workplaces. They are trained to recognize the health consequences of various substances, especially if those affect the ventilation system. These hygienists have the training and tools to conduct the testing necessary to understand mold damage and can steer homeowners toward appropriate mold remediation. It's important to note that hygienists have access to laboratory facilities for completing their testing, thus delivering reliable, accurate results.

DIY Versus Professional Hygienists

A decision to try air sampling with a DIY kit can be an expensive mistake. Without the appropriate sensitivity to provide accurate, full results, those kits can be seriously misleading. A hygienist, on the other hand, understands what's at stake, is familiar with the risks associated with mold, and the ins and outs of dealing with black mold cleanup.

If you believe you have a problem in your home, don't put off mold cleaning. Don't leave your home and family at risk by attempting to DIY mold remediation. Instead, turn testing and remediation over to mold damage professionals for reliable results.

SERVPRO of Elmhurst provides CE Ethics class

10/20/2019 (Permalink)

Our goal is to make it like it never happened.

Every year, SERVPRO of Elmhurst provides continuing education in the areas of water, fire and mold mitigation.  Education increases the opportunity for the community of professionals responsible for helping you when disaster strikes: The more you informed the community of first responders, the better able to help limit damage, save important personal belongings and control costs during a time of crisis.   

At SERVPRO of Elmhurst, we work with adjusters, insurance agents, real estate agents, brokers, home inspectors, and office professionals by providing state-sanctioned Ethics Classes. Raising the bar when it comes to how people are treated especially in the time of need to protect their homes and personal belongings is essential to the insurance claim process.

Our goal is to make it like it never happened.  As a recent client said, "the whole clean up and insurance process was as painless as it could have been."

4 Important Differences Between Mold and Mildew

10/9/2019 (Permalink)

Knowing whether you have mildew or mold growing in your home is important for knowing how to tackle the problem.

While often used interchangeably, mold and mildew are actually not the same thing. Understanding the differences between these two types of fungus are important for knowing how to effectively deal with mold damage in your home in Elmhurst, IL. Here are four essential differences between mold and mildew. 

1. Appearance

When it first starts to grow, mildew will look white or gray on whatever surface it is growing on. Over time, mildew may start to turn yellow, brown or black. Mildew normally grows in flat patches and is fluffy or powdery in appearance. Mold, on the other hand, is often much darker than mildew and can be white, yellow, varying shades of green, blue, or black. It usually has an irregular growth pattern and looks either very fuzzy or slimy. 

2. Location

While mold and mildew can be found on many of the same surfaces, mildew growth is most commonly found on plants and flat surfaces in your home. Mold can penetrate objects and make its way into drywall or floorboards, but mildew can only live on the surface. Both are attracted to moisture, which makes bathrooms and kitchens common breeding grounds. 

3. Damage

If found in your home, mildew is more of an annoyance than a serious issue. Mildew is the most harmful to plants and crops. Mold damage, on the other hand, will become worse with time and can cause severe rotting to your home. 

4. Treatment

You can easily clean mildew at home using a store-bought cleaner or natural mold killer and a cleaning brush. However, removing mold is much harder. For severe mold growth, you will need to get assistance from a mold remediation specialist. 

Knowing whether you have mildew or mold growing in your home is important for knowing how to tackle the problem. Visit https://www.SERVPROelmhurst.com/ for more information on mold and mildew.

IICRC Certified Firm

10/2/2019 (Permalink)

Every five years, the standards are reviewed and updated.

SERVPRO of Elmhurst is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

* Present accurate information to consumers and conduct business with honesty and integrity.

* Require a technician on all jobs who have been formally trained and passed all required tests.

* Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

* Maintain liability insurance to protect all parties in the event of an accident.

* Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

How To Detect Mold in Your Air Ducts

9/9/2019 (Permalink)

Mold can be hiding in many different areas of your commercial building. One of the most common areas where mold is found is in a building’s air ducts. If you have a mold problem in your air system, it’s crucial to schedule an HVAC cleaning as soon as possible before the mold begins to spread to other parts of your building. To detect signs of mold in your Elmhurst, IL, business, follow these guidelines.

Understand Mold Growth
Before you can begin to address mold in your ducts, it’s helpful to understand what may be causing the problem. Mold growth in vents is typically a result of:

Vents not being sealed properly
Buildup of condensation
Trapped dirt, debris or dust
Fibers from insulation

Be sure to look for these materials when you open up your vents. Remember that if any form of moisture finds its way into your air ducts, it can further encourage mold growth and cause it to spread.

Look for Signs
Once you’ve ruled out the cause of mold, you can look for signs of it in your ducts. If you notice any black or white spots in the vents, it can indicate that there is a mold infestation and that an HVAC cleaning is required. In addition, a musty smell that comes from your air system may be a sign of mold. Be sure to stay aware of any clues that you come across and call for cleaning vents services if needed.

Call a Professional
If you suspect that there is a mold problem in your business, it’s best to have a professional inspect the building for any signs of it. Even if you think you have tracked down the source of mold in your building, it is likely that there are other contaminated areas that you may not be aware of.

Once a professional has detected the mold, he or she can remediate the issue with an HVAC cleaning. Don’t hesitate to call mold remediation specialists to bring your business back to life.

Double Disaster: How To Deal With Water Damage After a Fire

9/7/2019 (Permalink)

A quick response after fire damage is key to getting your business up and running again.

For commercial properties, there are few events that are more of a setback than fire damage, except for maybe the water damage introduced from extinguishing the fire. The fire season is getting longer and hotter in Stone Park, IL. A fire and water restoration service can get your business back on its feet after a fire of any size; acting quickly is the key.

What To Expect From a Restoration Service

To help you navigate fire damage (and ensuing water damage) with the least heartache, a fire and water restoration business provides the following:

1. A prompt response: When you first call, professionals will ask questions to accurately pinpoint which of their specialists to send out.
2. Damage assessment: You will be visited by experts in fire and water damage assessment. They will look behind the scenes of your commercial property, from electrical and structural elements (roof, floor, walls and beams) to pipes and beyond. They will also assess visible damage to components such as fabric, paint, computers, paper goods, hardware, electronics and furniture.
3. Structural triage: The first priority is to stop further damage. This means temporarily, but immediately, using wood or tarps to patch holes in roofs, walls, windows, pipes, and doors so that your belongings aren’t further ruined by leaks, weather or thieves. The restoration experts have the know-how and the equipment.
4. Restoration: Professionals work fast and have the resources. You want assurance that all problems are fixed by professionals who know what they’re looking for. The goal is to get back to pre-fire normalcy, “Like It Never Even Happened.” Fire is dramatic, but both fire and water damage are often cosmetic. Items that don’t have to be discarded can often be cleaned with the right equipment and techniques.
5. A final walk-through: Experts will guide you through an evaluation of your facility to lessen the chance of being in the path of a future fire.

A quick response after fire damage is key to getting your business up and running again. Further compromise to your assets can be mitigated by hiring the right people, right away.

Cleaning Commercial Bathrooms

7/24/2019 (Permalink)

Mold in grout and caulk.

Your commercial location in Franklin Park, IL, deserves a clean, comfortable business bathroom. If you suspect mildew in your commercial bathroom, a professional mold removal company can give you a mildew clean room and provide preventative services you need. Find out today how to identify and remove mildew.

Identifying Bathroom Mildew

Bathroom mold and mildew can typically be seen. However, here are some other signs to determine whether your bathroom needs professional cleaning:

• Musty odor
• Mold in the corners
• Mildew along grout or caulk
• Standing water on the floor or another surface
  
  

These signs typically point to mold or mildew growth. Whether it’s already happened or not, it’s important to thoroughly clean the area. Mildew can quickly damage water barriers throughout your commercial bathroom, including mold and grout.

Replacing Grout and Caulk

While mold cleaning solutions and mildewcide are effective mold and mildew clean techniques, sometimes the problem is deeper than a surface solution can handle. In that case, it may be time to completely remove and replace your grout or caulk.

Grout in between bathroom tiles and caulk along the edges of fixtures are common areas for mildew to grow in a commercial bathroom. Because of the porous nature of grout, it’s essential to completely remove it and replace it to ensure a thorough cleaning.

However, improper removal and installation of these materials can compromise the waterproof barrier and allow water to collect behind sinks, under toilets and in corners of your commercial bathroom. Choose a professional remediation service to maintain the high cleanliness of your business bathroom.

Completing Commercial Cleaning

Clean your commercial bathroom and keep it dry to prevent further mold growth. Work with a company that is Here to Help and is capable of inspecting and removing mildew from your property. When you choose a mildew clean and prevention service, you’ll keep your location protected and comfortable for your customers and coworkers.